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Vision Services Assistant - Capitol Hill Medical Center - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | washington, District of Columbia |
About this job
Assists the vision services department by scheduling appointments, greeting and assisting patients, performing initial vision tests, and assisting optometrists and opticians.
Essential Functions:
• Greets and screens incoming patients. Obtain prescription and process encounter forms. Begins frame/lens selection process.
• Receives Outgoing patients. Determines cost of services and verifies benefit eligibility using computerized Systems.
• Using computerized cash Control system. Takes payment, and Validates procedures to track transaction, issues receipts detailing transactions.
• Sorts form copies. Balances and totals daily receipts. Summarize transaction data on computerized equipment. Forwards deposit and forms to designated personnel Investigates and reconciles cash variances.
• Answers telephone and direct inquiries from patients. Schedules follow-up or return appointments.
• Requests, receives and returns medical records for optometry patients.
• Contacts patients by phone/mail to inform them of delivery of their prescription, upcoming appointments, and follow-up appointments.
• Interview patients to obtain basic ocular history and perform routine vision and screening and measurement examinations according to KP standards and applicable regulatory laws.
• Maintain office and display area in a neat and orderly manner.
• Performs other related duties as directed.
Basic Qualifications:
Experience
• Minimum two (2) years of experience with public contact.
Education
• High School Diploma or General Education Development (GED) required.
License, Certification, Registration
• N/A
Additional Requirements:
• Effective, accurate written/oral communication skills.
• Basic math skills.
• Ability to work in fast paced and multifaceted situations.
• Good interpersonal skills.
• Proficiency in the use of applicable computer software.
• Completion of a proficiency checklist within 90 days of employment.
• Proficiency in the use of applicable computer software.
Preferred Qualifications:
• Minimum one (1) year of experience in a retail or vision services environment preferred.
• Previous cashiering and computer experience preferred.
• Retail sales experience preferred.
• CPR certification preferred.
Essential Functions:
• Greets and screens incoming patients. Obtain prescription and process encounter forms. Begins frame/lens selection process.
• Receives Outgoing patients. Determines cost of services and verifies benefit eligibility using computerized Systems.
• Using computerized cash Control system. Takes payment, and Validates procedures to track transaction, issues receipts detailing transactions.
• Sorts form copies. Balances and totals daily receipts. Summarize transaction data on computerized equipment. Forwards deposit and forms to designated personnel Investigates and reconciles cash variances.
• Answers telephone and direct inquiries from patients. Schedules follow-up or return appointments.
• Requests, receives and returns medical records for optometry patients.
• Contacts patients by phone/mail to inform them of delivery of their prescription, upcoming appointments, and follow-up appointments.
• Interview patients to obtain basic ocular history and perform routine vision and screening and measurement examinations according to KP standards and applicable regulatory laws.
• Maintain office and display area in a neat and orderly manner.
• Performs other related duties as directed.
Basic Qualifications:
Experience
• Minimum two (2) years of experience with public contact.
Education
• High School Diploma or General Education Development (GED) required.
License, Certification, Registration
• N/A
Additional Requirements:
• Effective, accurate written/oral communication skills.
• Basic math skills.
• Ability to work in fast paced and multifaceted situations.
• Good interpersonal skills.
• Proficiency in the use of applicable computer software.
• Completion of a proficiency checklist within 90 days of employment.
• Proficiency in the use of applicable computer software.
Preferred Qualifications:
• Minimum one (1) year of experience in a retail or vision services environment preferred.
• Previous cashiering and computer experience preferred.
• Retail sales experience preferred.
• CPR certification preferred.
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