Recruitment and Retention Coordinator - Full-time

Home Instead Senior Care® Recruitment and Engagement Coordinator Job Description   Berry Enterprises USA, LLC, dba,  Home Instead Senior Care
 
Objective:
The Recruitment and Retention Coordinator is expected to perform a variety of duties for the recruitment of CAREGiversSM. The Recruitment and Engagement Coordinator is required to recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to clients.  In order to apply to this positon you must submit your Resume and Cover letter to heather.martin@homeinstead.com.  Part of the application process is to ensure that you are able to follow directions.  If the requested items are not sent, your application will not be considered. 
 
 
Primary Responsibilities:                                                                             

• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Schedule and conduct applicant interviews in an efficient and professional manner.  
• Conduct reference checks, criminal background and motor vehicle check and drug screens on all Employees.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead® Standards and additional optional training.
• Develop strategies that utilize that promote CAREGiver retention and satisfaction.
• Work with the Scheduler to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.
• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
• Prepare and publish the monthly newsletter within the deadline
• Evaluate and update all orientation and training materials as needed
• Plan and successfully execute all CAREGiver meetings
• Monitor compliance for local and federal labor and safety laws.
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

 
Secondary Responsibilities: 

• Conduct client/CAREGiver introductions as needed
• Conduct Service Inquiries and Care Consultations as needed
• Perform any and all other functions deemed necessary

 
 
Education/Experience Requirements:

• High school graduation or the equivalent
• Must have one year of experience in Human Resources or Managment
• Must possess a valid driver’s license

 
Supervisory Responsibilities:

• This position will be responsible for overseeing all of the functions performed by the CAREGiver staff

 
Knowledge, Skills and Abilities:

• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment 
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team

 
The employer is Berry Enterprises USA, LLC, (d.b.a. an independently owned and operated Home Instead Senior Care franchise). The employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.