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Geek Squad Double Agent -- Stillwater Market
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 2135 W Memorial Rd Oklahoma City, Oklahoma |
About this job
What does a Geek Squad Double Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.
The Double Agent travels to the client’s home to deliver, integrate, network, and/or repair consumer electronic devices and major appliances as well as to provide technical advice and assistance to clients. Double Agent will facilitate a seamless Client experience by providing and fulfilling on lifestyle recommendations regarding product, repair of product, technical advice, service, and content solutions. Installation ranges from basic delivery, set up, and/or repair of Consumer Electronic products to advance/complex delivery, setup, network, and/or repair of home entertainment products and major appliances including on-wall/in-wall installation and Home Theater troubleshooting. Double Agents may ride with other agents for complex installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by Geek Squad while assuring a professional and safe working environment. Additionally, Double Agents must have strong customer service skills to act as a company representative in the client’s home and to act as a consultant in the store.
90% of your time you will:
10% of your time you will:
What are the Professional Requirements of a Geek Squad Double Agent?
Basic Requirements:
Preferred Requirements:
Additional Job Information
What are my rewards and benefits?
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
About Us
About Geek Squad
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.
The Double Agent travels to the client’s home to deliver, integrate, network, and/or repair consumer electronic devices and major appliances as well as to provide technical advice and assistance to clients. Double Agent will facilitate a seamless Client experience by providing and fulfilling on lifestyle recommendations regarding product, repair of product, technical advice, service, and content solutions. Installation ranges from basic delivery, set up, and/or repair of Consumer Electronic products to advance/complex delivery, setup, network, and/or repair of home entertainment products and major appliances including on-wall/in-wall installation and Home Theater troubleshooting. Double Agents may ride with other agents for complex installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by Geek Squad while assuring a professional and safe working environment. Additionally, Double Agents must have strong customer service skills to act as a company representative in the client’s home and to act as a consultant in the store.
90% of your time you will:
- Travel via company owned vehicle to customer’s home, providing complete solutions.
- Perform advanced installation of home theater/satellite/multi-room audio products.
- Provide the complete solution of sales, upgrades, installs and service in homes and store. Document all work performed.
- Uphold the Geek Squad standard and brand while completing repairs in home/store.
- Receive and translate direction from a Deputy Field Marshal to fellow Agents.
10% of your time you will:
- Maintain skills required to perform basic consumer electronic integration work.
- Maintain skills required for specialization in computing.
- Actively seek opportunities to increase and leverage skills through training and on-the-job opportunities.
What are the Professional Requirements of a Geek Squad Double Agent?
Basic Requirements:
- High school diploma or equivalent
- 1 year advanced home theater installation/repair or relevant experience
- 6 months job related experience with in-home customer contact
- Appropriate certifications and/or licenses according to state law
- 21 years of age or more
- Current valid driver's license and a clear driving record (Double Agents who work exclusively in the Manhattan, New York area is exempt from this requirement)
- Lift or maneuver 75 lb. with or without reasonable accommodation and team lift up to 150 lb.
Preferred Requirements:
- 6 months Best Buy retail experience 2 year Associates degree or higher
- Low-voltage license
- Trade License
- 1 year professional trade experience
Additional Job Information
What are my rewards and benefits?
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
About Us
About Geek Squad
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
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