Business Operations Analyst - Full-time

DISH supports more than 150 DISH In-Home Services (IHS) offices that deliver DISH products and services to customers across the country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles including Technicians, Resource Planners, Analysts, Training and Quality Assurance Reps and Management to deliver the industry's best products and services.

The Operational Communications Liaison is responsible for communicating ideas and concepts in a concise, compelling and creative manner, effectively targeting the benefits to our business partners. We are seeking an experienced communicator who has passion for fostering relationships and selling benefits.  This person should have proven leadership skills and a track record of delivering business results. The opportunities for growth and development are endless and growing rapidly.  Your career progression depends entirely on you.  You will have the opportunity to create an inspiring career path that builds skills across operations, training, marketing and more! 

Requirements:

• BA/BS in business, management, economics, marketing, accounting, information science, or a related field
• Superior creative problem-solving, analytical and quantitative skills
• Knowledge and appreciation of business concepts
• Strong knowledge of spreadsheet and presentation software
• Ability to work effectively on projects with demanding deadlines in a team environment
• Effective communication skills with an ability to share and synthesize knowledge

Job duties:

• Lead all aspects of Command Center marketing and communication across key channels, including marketing materials, communication planning and customization. 
• Interface with our business partners including regional service providers, field management, regional resource centers, and executive leadership.
• Create communication plans and strategies that drive acceptance, speed of adoption and a platform for expansion into new ideas.
• Develop and execute any needed processes and structure with the Command Center.
• Measure and report results regularly and provide recommendations for continuous improvement.

Applicants must have analytical, problem solving and communication skills. They must be confident individuals as they will be providing advice and guidance. They must be computer savvy and must have good writing skills and be adaptable to change.  A creative mind and the ability to motivate oneself are essential.  Project management, consulting, and/or prior operational research/analytics background a plus.

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