IT Systems Analyst Manager - Franklin, TN - Full-time / Part-time

Grow your career with an exciting opportunity with Optum, where you will be a part of creating software solutions that help to change lives - millions of lives. As an IT Systems Analyst at Optum, you will have the opportunity to be a part of a focused team dedicated to helping to make the health care system work better for everyone. Here, you'll partner with some of the smartest people you've ever worked with to design solutions to meet a wide range of health consumer needs. And we need world-class Systems Analysts, like you, to help us build our next generation customer experience.

As part of our elite team, you will play a pivotal role in the system development cycle and consult with end users to evaluate business requirements into design specifications. You will work with all levels of the business, ensuring IT deliverables align with business requirements, with measurable results. There's never been a more exciting time to work in health care where performance and innovation can fuel your life's best work.(SM )

Primary Responsibilities:

• Liaise between Business Subject Matter Experts, Business Analysts, Engineering teams, System Architects, and Project Management groups within Optum


• Analyze requirements and demonstrate problem understanding, model business operations, analyze and design solutions as part of software development life cycle


• Translate business needs into actionable documentation/specifications, including use case scenarios, models, conceptual design diagrams, and user stories to support iterative development


• Serves as a leader and mentor to team members


• Assists in training and coaching team members in handling technical complexities of assigned work


• Advise and support Engineering team during development cycle


• Evaluate and present solutions objectively and facilitate conflict resolution


• Collaborate with architects on design and build/buy/integrate decisions 


• Consult with key stakeholders on complex systems integration issues

Requirements:

• Demonstrated success consulting with stakeholders on complex technical issues


• Experience conducting analysis for systems integration programs as well as data analysis


• 4+ years of experience conducting and facilitating requirements gathering and performing system analysis or equivalent business process analysis  


• 4+ years of writing technical documentation such as business process improvement, workflow diagrams, models, technical specifications, user stories etc.


• 2+ years of experience leading, coaching, and managing a team of Systems Analysts


• Experience working within the Software Development Life Cycle


• Experience working in Agile/SCRUM environment


• Experience using written and verbal communication skills with various levels of management, stakeholders, and subject matter experts


• Undergraduate degree in applicable area of expertise or equivalent experience

• Proficiency with MS Office


• Proficiency with MS Visio


• Experience with Enterprise Architect


• Experience with T-SQL


• Knowledge of Relational Database concepts


• Healthcare Industry experience


• Experience working with offshore teams

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world?s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.