Restaurant Servers

Houlihan's Restaurant + Bar is seeking Servers to perform the following duties and has the following qualities and qualifications:

Responsibilities include (but are not limited to):

- Maintains a Guest focus while performing duties
- Assumes 100% responsibility for quality guests experience
- Welcome and greet guests within one minute, and make all our guests feel special letting them know you're there to personally take care of them
- Inform guests of specials and menu changes
- Make specific beverage, appetizer, entree, and dessert recommendations your guests will enjoy
- Answer questions about our food, beverages and other restaurant functions and services
- Take food and beverage orders from guests, enter orders in our point-of-sale system
- Deliver food and beverages from kitchen and bar to guests in a timely matter
- Pre-bus tables between each course
- Complete opening and closing checklists
- Maintain clean and stocked service and dining areas
- Monitor and observe guests dining experience and ensure guests are satisfied
- Respond promptly and courteously to any requests.
- Provide proactive beverage refills
- Prepare final bill, present check to guest, accept payment, and process through the POS system
- Return change to the guest quickly
- Be ready and willing to assist fellow servers before they ask
- Thank guests for their visit and invite them to return
- Attends all scheduled employee meetings and brings suggestions for improvement
- Notify manager-on-duty any time a guest is not 100% satisfied with their experience

Qualifications:

- Must possess a positive attitude and work well with other team members
- Be able to communicate and understand the predominant language(s) of our guests.
- Be able to work in a standing position for long periods of time
- Be willing to follow direction and ask questions for clarification if needed
- Be able to work in a fast paced restaurant environment
- High level of commitment to exceptional customer service
- Good organizational and time management skills
- Brings a positive energy to workplace
- Strong work ethic and attention to details
- Reliability
- Flexible work schedule, available to work weekdays and weekends