Customer Service Reps (Various Accounts) - Full-time / Part-time

Come work for 24-7 Intouch RESPONSIBILITIES: * Provide exceptional customer service and problem solving by responding to all Inbound calls, Email and/or Chat * Assist customers with new and existing accounts, website navigation, and account billing -- NO SALES * Be an active listener who can show empathy and patience in a non-scripted environment * Communicate information to a variety of non-technical and technical customers * Resolve customer inquiries * Work in a fast paced, high volume, changing environment * Learn and strives to gain new knowledge about product and service changes QUALIFICATIONS: * Stellar attendance and punctuality are a must * Minimum 1-year customer service experience preferred * Ability to receive and implement ongoing feedback / coaching * Exceptional customer service and interpersonal phone etiquette skills * Strong computer application skills * Strong oral/written communication skills * Must be results oriented * Motivated to be a consistent performer Please note, only applicants selected for an interview will be contacted. No phone calls please.