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Bilingual Customer Care Specialist - Houston, TX
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | houston, Texas |
About this job
Bilingual Customer Care Specialist
Xerox is seeking Bilingual Customer Care professionals who embody our vision and desire for continued success. We are the world's leading enterprise for business process and document management. Our services, technology, and expertise enable small businesses to large global enterprises simplify the way work gets done.
Our employees are just as valuable as our customers; seeing you succeed personally and professionally is our primary goal. With over 140,000 employees working in more than 180 countries, we are where professionals start, stay, grow, and retire.
Duties
Take inbound calls from customers, listen and understand their needs, and help to identify a solution while gathering information, researching/resolving inquiries and documenting resolutions.
Inform customers about available services and assess customer needs.
Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
Requirements
12 Months working in a Customer Support role
6 Months working in a Call Center is highly desired
Able to work a Monday -- Friday schedule.
Proficient with Microsoft Office, computers/Internet, and related technologies.
Bilingual English/Spanish
Why Xerox?
Because every day you'll work alongside people who are as passionate about new ideas, customer service and success as you are. In fact, this passion is at the heart of what we do.
We offer a competitive salary/wages, the starting pay is $12.00hr
Paid training (approx.. 2 weeks) Full Time work schedule
Set schedule Monday -- Friday.
**The ideal candidate is a 'people person' with a positive attitude and excellent communication skills. Our most successful employees are those who take ownership and go above and beyond in every interaction.**
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com.
#C1 #C3
Xerox is seeking Bilingual Customer Care professionals who embody our vision and desire for continued success. We are the world's leading enterprise for business process and document management. Our services, technology, and expertise enable small businesses to large global enterprises simplify the way work gets done.
Our employees are just as valuable as our customers; seeing you succeed personally and professionally is our primary goal. With over 140,000 employees working in more than 180 countries, we are where professionals start, stay, grow, and retire.
Duties
Take inbound calls from customers, listen and understand their needs, and help to identify a solution while gathering information, researching/resolving inquiries and documenting resolutions.
Inform customers about available services and assess customer needs.
Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
Requirements
12 Months working in a Customer Support role
6 Months working in a Call Center is highly desired
Able to work a Monday -- Friday schedule.
Proficient with Microsoft Office, computers/Internet, and related technologies.
Bilingual English/Spanish
Why Xerox?
Because every day you'll work alongside people who are as passionate about new ideas, customer service and success as you are. In fact, this passion is at the heart of what we do.
We offer a competitive salary/wages, the starting pay is $12.00hr
Paid training (approx.. 2 weeks) Full Time work schedule
Set schedule Monday -- Friday.
**The ideal candidate is a 'people person' with a positive attitude and excellent communication skills. Our most successful employees are those who take ownership and go above and beyond in every interaction.**
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com.
#C1 #C3
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