General Manager - Full-time

General Manger - Sky Zone Tampa
compensation:
Salary, bonus and benefits package
Position Summary:
The General Manager directs and oversees all functions of the facility, including: developing and implementing policy; maintaining a safe and functional operating environment; monitoring daily operations; preparing and managing the budget, fund expenditures, marketing strategies, invoices, supplies, and vendor requirements; maintaining the facility; and retaining overall responsibility for facility and staff.
Qualifications:
Minimum education: Bachelor's Degree or equivalent
Prior facility management
Ability to work nights/weekends
Minimum of 5 years of personnel management
Minimum of 5 years of business budget experience
Risk management experience
Responsibilities:
Assure the overall culture and vision of the Sky Zone Brand
Open and close facility
Manager on Duty shifts
Oversee employee hiring, training, HR documentation, and evaluations
Maintain Sky Zone Policies and Procedures in all aspects of the facility
Process payroll
Scheduling and evaluations for Operations Manager and Event Manager
Write checks as needed
Have deposits ready for pickup every week
Submit deposit reports, payroll reports, and any other applicable reports weekly
Open all mail, process bills
Enforce waiver policy
Schedule regular manager meetings to review issues and get feedback
Review closing reports to ensure coupons and refund receipts are included with each closing report
Coordinate with the corporate office to manage the website
Regularly update all facility signage, registration forms, and flyers
Coordinate with the corporate office to add coupons, discounts, inventory items, or other items to the system as needed
Count the safe weekly; use the safe count form to keep track of the totals
Maintain Petty Cash
Document use of the Sky Zone Debit/Credit Card
Maintain budget
Provide staff with a welcoming and mutually supportive work environment
Manage or coordinate Quickbooks data entry
Handle customer service issues with discretion and professionalism
Ensure all staff know all products, procedures, and services to date
Advocate client safety and satisfaction
Set marketing and sales goals and manage advertising budget
Work closely with local PR firm or Marketing Representative
Develop and coordinate and track all sales and marketing strategies
Bring in outside corporate events
Drive group sales
Maintain relationship with key influencers (schools, hospitals, corporations, etc.)
Maintain customer and email databases
Desired Skills and Experience
Self-starter
Good people skills
Punctual
Responsible
Confident
Attention to detail
ENERGETIC
Outgoing; well spoken; strong communication skills
Confident; comfortable speaking in front of groups
Can be assertive; commands respect
To apply reply to this post or visit us at our job fair.
June 1st 11am-8pm
and
June 2nd 11am-5pm
at Embassy Suites 10220 Palm River Rd Tampa, FL 33619
Sky Zone offers a high energy and team-oriented environment. If you're looking for a change of pace or a new career opportunity - now is the time to join our team! Working at Sky Zone is a great opportunity to get in on the ground floor of an exploding new industry while at the same time joining a team where having fun is a core part of our business. We are looking for high energy, outgoing people who will help us deliver an award-winning customer experience to each of our guests.