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Pharmacy Tech, Specialty Rx - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Coraopolis, PA Coraopolis, Pennsylvania |
About this job
The purpose of this postion is to join and contribute to a service conscious specialty pharmacy team who will consistantly build relationships with patients by exceeding their needs and providing safe, accurate and efficient care to achieve optimal patient , team member and company outcomes.
Requirements
- Under the supervision of specialty pharmacist the technician is responsible for the processing, preparation, and filling of specialty prescriptions.
- Model excellent patient care by respecting, engaging and enthusiatically meeting or exceeding all patient needs including processing orders, and referring appropriate questions concerning prescriptions to the needed clinical workflow stream
- Adhere to all company, state and federal policies, laws and regulations including HIPAA.
- Finalize sales using cash register according to established procedures including the Point of Sale Policies.
- Maintain a neat and clean work environment to ensure company and government requirements are met. Remove out of date/expired medications using proper company procedures.
- Maintain productivity rates and meet quality expectations as determined by leadership
- Answer telephone in a polite and timely manner and ensure accurate information is exchanged and customer is satisfied.
- Resolve customer questions and concerns by communicating effectively with the customer and the management team/support staff in an efficient manner
- File prescriptions daily
- Assist team members with tasks to ensure department runs efficiently
- Use the pharmacy computer to complete all actions necessary to maximize efficiency and provide optimal patient care including but not limited to: search for patients and profiles, determine dates of fill and pick up dates, check on-hand counts of medications and enter invoices.
- Have knowledge of all appropriate service and business metrics and assist team on action plans to improve outcomes
- Assist in the execution of all company initiatives/programs and participate in staff meetings
- If necessary contact physician office for refills
- Report errors, omissions, incidents to pharmacist
- Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0
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