Phone Banker Representative - Full-time / Part-time

A growing financial institution is looking to add multiple Phone Banker Representatives to their team to handle their growing business needs.

Job Duties include:

Take 60-80 incoming calls each day from clients while delivering excellent customer service
This is a fast paced and challenging environment.

Phone Bankers must be able to demonstrate care and commitment to our clients and take action to resolve their needs. They must be able to identify customer's financial objectives and offer products and services to meet these needs in a way that builds trust and confidence with our clients. Phone Bank representatives are also responsible for making outbound survey calls to current clients. All Phone Banker activities, including breaks and lunches, are scheduled in order to appropriately manage incoming calls.

Qualifications:

- At least a H.S Diploma required, but some college preferred
- 2+ years of customer service experience within an office or call center setting
- Last position held must be customer service, sales or service based
-2+ years of PC and Windows based program experience with ability to navigate proficiently through multiple systems
- 1+ years of experience upselling preferred

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.