Lead Dental Assistant/RDA

Our company is looking for a bright, motivated and talented Floor Supervisor. The Floor Supervisor will ensure all clinical aspects of the Clinic are functioning in an orderly and efficient manner. The Floor Supervisor is responsible for supervising the clinical staff, maintaining the proper sterilization procedures, promoting a positive office image and maintaining positive patient relations. Under certain circumstances, the Floor Supervisor will act as the second in charge for the entire office.

Job Responsibilities/Duties : Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable Participate in the hiring, selection and retention for back office staff Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule Responsible for ensuring sterilization of the office and equipment Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures Conduct all weekly/monthly/quarterly inspections Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed Maintain proper patient treatment records Lead, inspire, and motivate back staff Participate in monthly operational meetings Prioritize UPE (Ultimate Patient Experience) #LI-DNP

Requirements:

Qualifications and Education Requirements : Experience supervising a team of 8-12 employees with the ability to demonstrate authority, delegate responsibility and hold a team accountable Experience or equivalent knowledge in all back office positions Working knowledge of dental equipment and terminology, OSHA and safety compliance Ability to work well under pressure in a fast paced dental environment Superior customer service skills, excellent interpersonal and communication skills. Detail oriented, organized, professional and ability to multi task Demonstrated ability to lead, inspire and motivate a team Ability to coordinate with the Office Manager and Managing Doctor and work as a team Ability to utilize state-of-the-art computer systems A minimum of a High School Diploma/GED Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment) Must successfully complete training