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Housekeeping Attendant
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 10543 SIERRA AVE Fontana, California |
About this job
DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals
Perform quality assurance (QA) requirements for department
Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron
Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
Check shower curtain for mildew, scum, and clean accordingly
Properly replace linen and guest amenities as needed
Clean and stock Room Attendant carts and maintain in a presentable manner
Check for missing and/or damaged furniture, equipment, etc. and report it to the Head Housekeeper. Fill out and turn in work order to Head Housekeeper
Properly label lost and found articles and turn them in.
Report maintenance problems in guest rooms immediately
Work in laundry area as necessary
Responsible for proper administration of key control for issued keys or keys left by guests in the room
Maintain security for guests and property by keeping room doors locked at all times
Remain highly visible and be readily available for guests at all times
Takeinitiative to offer assistance or answer questions throughout the hotel
Willingness and ability to train new associates
Complete maintenance work orders and deliver to the supervisor in a timely manner
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities
Support team members to ensure the team's entire workload is completed daily
Perform other duties as required
Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals
Perform quality assurance (QA) requirements for department
Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron
Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
Check shower curtain for mildew, scum, and clean accordingly
Properly replace linen and guest amenities as needed
Clean and stock Room Attendant carts and maintain in a presentable manner
Check for missing and/or damaged furniture, equipment, etc. and report it to the Head Housekeeper. Fill out and turn in work order to Head Housekeeper
Properly label lost and found articles and turn them in.
Report maintenance problems in guest rooms immediately
Work in laundry area as necessary
Responsible for proper administration of key control for issued keys or keys left by guests in the room
Maintain security for guests and property by keeping room doors locked at all times
Remain highly visible and be readily available for guests at all times
Takeinitiative to offer assistance or answer questions throughout the hotel
Willingness and ability to train new associates
Complete maintenance work orders and deliver to the supervisor in a timely manner
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities
Support team members to ensure the team's entire workload is completed daily
Perform other duties as required
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