Sales Support - Banana Republic - Fashion Valley - Full-time

The Sales Support Associate (Brand Ambassador) is responsible for generating sales by enhancing the customer experience creating a neat, clean and safe working and shopping environment.

Creates a positive, welcoming experience for customers

• Demonstrates a customer first mindset while in the store
• Accessible at all times to ensure every customer has a great experience

Drives customer service and increases sales

• Completes tasks as directed by a leader
• Upholds all store policies and procedures
• Ensures standards are met throughout the day

Ensures that merchandise and store are easy to shop and accessible to customers

• Performs all merchandise handling tasks
• Assesses and addresses the needs of the area
• Maintains the sales-floor, fitting rooms and cash-wrap by completing assigned tasks

Contributes to a positive working environment

• Contributes to a neat, clean and organized work environment
• Demonstrates values and behaviors consistent with our culture
• Consistently provides support to fellow employees through sharing of knowledge
• Assists team members in customer interactions

Qualifications

• Previous experience in retail preferred
• Ability to demonstrate strong customer focused service on and off the sales floor
• Ability to communicate effectively with customers and store employees
• Ability to receive feedback and take action when appropriate
• Ability to follow written and verbal instruction and meet deadlines on tasks/projects
• Ability to meet brand availability requirements
• Ability to lift and carry 30 lbs.
• Ability to maneuver around sales floor and stockroom