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Customer Service Representative
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 38-19 Union Street #205 Flushing, NY Flushing, New York |
About this job
The Customer Service Representative for New York Korean market needs to have marketing/analytic skill, and Customer Service experience . This position will be supporting a cross-functional team of 4-5 by providing New York area marketing plan, market/sales analysis, and structuring customer relationship management.
Responsibilities:
Responsibilities and duties include, but are not limited to, the following:
Provide best customer care and CRM program to current and potential customers
* Communicate and coordinate with the Korean Market Manager and the Korean Team to
understand business/marketing objectives
* Analyze sales and marketing performance
* Support market planning and sales/marketing operation
* Take an initiative in structuring/operating Customer Relationship Management
* Sense of urgency, persistence, creative, and a take-charge, positive attitude
Qualifications:
* Bachelor's Degree or above
* Strong analytic skill
* Excellent planning and follow-through abilities
* Solid presentation, communication skill
* Market research and analysis experience
* Self-starter/strategic thinker
* Must have excellent knowledge of MS Office (Word, Excel & PowerPoint)
* Must have fluent Korean Speaking/Writing skill
Full package of benefits include: paid vacation, health insurance, lunch budget..etc.
Provide H-1B to quality candidate
Responsibilities:
Responsibilities and duties include, but are not limited to, the following:
Provide best customer care and CRM program to current and potential customers
* Communicate and coordinate with the Korean Market Manager and the Korean Team to
understand business/marketing objectives
* Analyze sales and marketing performance
* Support market planning and sales/marketing operation
* Take an initiative in structuring/operating Customer Relationship Management
* Sense of urgency, persistence, creative, and a take-charge, positive attitude
Qualifications:
* Bachelor's Degree or above
* Strong analytic skill
* Excellent planning and follow-through abilities
* Solid presentation, communication skill
* Market research and analysis experience
* Self-starter/strategic thinker
* Must have excellent knowledge of MS Office (Word, Excel & PowerPoint)
* Must have fluent Korean Speaking/Writing skill
Full package of benefits include: paid vacation, health insurance, lunch budget..etc.
Provide H-1B to quality candidate
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