Member Services Team Member - Full-time / Part-time

Life Time is currently seeking a qualified Member Services Team Member. As a Member Services Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meet the needs of members and accurately answer questions.

Responsibilities

Greet and service members in a friendly and professional manner

Attentively and promptly respond to member needs

Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account

Enter sales transactions for members, including program, service and product payments

Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments

Working toward High school diploma or GED

Minimum of six months customer service experience

Minimum of six months reception experience preferred