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in Wakefield, MA
Senior Communications Specialist - Multiple Locations - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Wakefield, MA Wakefield, Massachusetts |
About this job
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company - where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate
our Service Centers, improve our Service levels and help people lead healthier
lives. We live for the opportunity to make a difference and right now, we are
living it up.
This opportunity is with one of our most exciting business areas:
Optum - a growing part of our family of companies that make UnitedHealth Group
a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
Primary Responsibilities:
- Develop communications plans aligned
with established business needs and communications strategies (e.g., key
messages, - target audiences, timeframes, tactics,
media) - Define quantitative and qualitative
measurement/evaluation processes to assess the effectiveness of communications
(e.g., - surveys, focus groups, site visits,
email open rates, interviews, anecdotal data) - Define communications channels appropriate for applicable
audiences - Manage communication projects to
monitor/ensure proper implementation (e.g., role assignments,
timelines/milestones, budget - management, issue tracking,
deliverables) - Perform post-campaign evaluation of
communications processes, identify lessons learned and recommend changes for
future - campaigns based on results (e.g., apply metrics to
determine success of the process) - Develop communications content, tailored to the specific
medium and audience requirements (e.g., emails, speeches, scripts, talking
points, web site back ground, training decks - Adhere to applicable internal and
external communications standards established for the business (e.g., internal
style guides, AP - style guides, communications industry
standards) - Adapt writing style/tone to meet the needs of the
specific message/audience/channel (e.g., nuance, complexity) - Obtain review of communications
content by internal stakeholders to ensure compliance with applicable
requirements (e.g., Legal, - Clinical, Compliance)
- Revise/update communications content/approach as needed,
based on established metrics and feedback processes
Requirements
- Bachelors Degree in Communications or related field.
- 3+ years of experience in a Communications role focusing on written communication in a professional matrixed organization.
- 3+ years of Project Management experience.
Careers
with Optum.
Here's the idea. We built an entire organization around one giant objective;
make the health system work better for everyone. So when it comes to how we use
the world's large accumulation of health-related information, or guide health
and lifestyle choices or manage pharmacy benefits for millions, our first goal
is to leap beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some of the
greatest minds and most advanced ideas on where health care has to go in order
to reach its fullest potential. For you, that means working on high performance
teams against sophisticated challenges that matter. Optum, incredible ideas in
one incredible company and a singular opportunity to do your life's best
work.SM
atmosphere: All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age, national
origin, protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information, or
any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.