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in Peabody, MA

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About this job

Enjoy talking with people and customer service? YOUNG EMPIRE ADVANEDGE (Peabody), one of Massachusetts's fastest growing privately owned and operated marketing agencies, is looking to fill ENTRY-LEVEL sales and marketing positions. This job involves in-person customer sales interaction in big brand name retailers. Customer service, sales, marketing, and/or customer retention experience is preferred.

Young Empire AdvanEdge's niche has been our ability to act as the liaison between our major clients and their customers. Through our unique, relationship customer service oriented approach we have been able to provide our clients tremendous results in the areas of customer service, retention, acquisition and increased market share.

We pride ourselves on our competitive, but extremely friendly and family oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.

We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets and develop new campaigns. We provide full training and career advancement in this globally expanding industry. YOUNG EMPIRE ADVANEDGE reviews promotions based upon individual performance.


Entry Level Marketing Reps are quickly promoted into leadership positions in which they are groomed for management


Customer Service / Sales / Customer Retention
• Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Sales / Customer Service / Customer Retention
position
• Creating a positive, fun, and motivating environment to enhance employee performance and
customer satisfaction.
• Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
• Participation in morning meetings including: role-play scenarios, product knowledge, and
psychology of customer service behavior training.


Young Empire AdvanEdge Offers:
• Full Training
• No glass ceiling
• Compensation based on individual performance
• Entry level career opportunities
• An enjoyable working atmosphere
• Travel opportunities
• Our management training program offers an exciting opportunity for entry level candidates to
learn all aspects of our business from the ground up.


This is not a telemarketing or a call center position.

Requirements

Customer Service Experience? Young Empire AdvanEdge is looking for the following education/experience in our Customer Service / Sales / Customer Retention / Business Development position:
• Must have outstanding communication skills (verbal and written), be self-motivated, and a professional demeanor.
• 3 years experience in a sales or customer service environment preferred.
• 4-year college degree preferred.
• Must be willing to work Full Time.
• Internally motivated
• Desire to develop oneself
• Success-driven
• Communication (written and verbal) skills
• No-excuses mentality

This is a FULL-TIME, ENTRY-LEVEL position