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SGMF-Outreach Coordinator
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | modesto, California |
About this job
Sutter Gould Medical Foundation (SGMF) is a non-profit, multi-specialty health care organization affiliated with Sutter Health. Based in Modesto, SGMF provides quality medical care, health education and research activities in a five-county Central Valley area. SGMF's medical staff includes family practitioners, internists and pediatricians, as well as a range of specialist physicians. Services include imaging, nuclear medicine, a health library, health education programs, occupational medicine, cardiac rehabilitation, diabetes education, nutrition counseling, infertility counseling, weight management.
POSITION SUMMARY:
Under the guidance of a Registered Nurse Outreach Coordinator, performs outreach services for primary care physicians through chart reviews, calling, scheduling and following up appointments with patients. The Outreach Coordinator works collaboratively with RNs to coordinate patient care activities telephonically, by accurately collecting and documenting data related to interventions/plans of care in the Quality, Coumadin Clinic, and Population Health settings as well collecting and documenting Quality metrics as appropriate. In addition, employee may be asked to perform other miscellaneous administrative or clerical tasks for the department. This position requires travel to other care centers, across the three counties SGMF serves. MINIMUM POSITION REQUIREMENTS:
Education:
High School Graduate or GED required.
Medical terminology is required.
Experience:
Previous experience working in a health care related field is strongly desired
Customer Service skills such as would be gained working with the public for a minimum of 1 year
Ability to organize, maintain and adapt assigned responsibilities during times of rapid change and shifting priorities
Knowledge:
Ability to use correct grammar, written composition and English required
Knowledge of medical terminology is preferred
Special Skills/Equipment:
The ability to interact with individuals from all levels of the organization
The ability to communicate professionally, calmly and effectively with all customers in the medical office environment
The ability to maintain excellent customer service and composure while making and taking repetitive calls throughout the day
The ability to deal with challenging telephone encounters
The ability to manage shifting priorities and frequent interruptions is a required skill
The ability to promote positive teamwork through excellent attendance, great attitude and a spirit of cooperation
The ability to pay attention to detail is required
The ability to learn how to operate office equipment is required
Excellent communication skills, both verbal and written are required
Strong organizational and follow-up skills and the ability to manage multiple priorities
Basic computer skills
POSITION SUMMARY:
Under the guidance of a Registered Nurse Outreach Coordinator, performs outreach services for primary care physicians through chart reviews, calling, scheduling and following up appointments with patients. The Outreach Coordinator works collaboratively with RNs to coordinate patient care activities telephonically, by accurately collecting and documenting data related to interventions/plans of care in the Quality, Coumadin Clinic, and Population Health settings as well collecting and documenting Quality metrics as appropriate. In addition, employee may be asked to perform other miscellaneous administrative or clerical tasks for the department. This position requires travel to other care centers, across the three counties SGMF serves. MINIMUM POSITION REQUIREMENTS:
Education:
High School Graduate or GED required.
Medical terminology is required.
Experience:
Previous experience working in a health care related field is strongly desired
Customer Service skills such as would be gained working with the public for a minimum of 1 year
Ability to organize, maintain and adapt assigned responsibilities during times of rapid change and shifting priorities
Knowledge:
Ability to use correct grammar, written composition and English required
Knowledge of medical terminology is preferred
Special Skills/Equipment:
The ability to interact with individuals from all levels of the organization
The ability to communicate professionally, calmly and effectively with all customers in the medical office environment
The ability to maintain excellent customer service and composure while making and taking repetitive calls throughout the day
The ability to deal with challenging telephone encounters
The ability to manage shifting priorities and frequent interruptions is a required skill
The ability to promote positive teamwork through excellent attendance, great attitude and a spirit of cooperation
The ability to pay attention to detail is required
The ability to learn how to operate office equipment is required
Excellent communication skills, both verbal and written are required
Strong organizational and follow-up skills and the ability to manage multiple priorities
Basic computer skills
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