Windows Engineer- Cloud Systems Job - Full-time

Posting Job Title:Windows Engineer- Cloud Systems
Requisition #: 166459BR
Posting Location: Andover, MA, US
Area of Interest:Information Technology Services
Position Type: Full Time

Posting Job Description

NaviSite, A Time Warner Cable Company, is the premier provider of complex hosting, application management, and managed Cloud services for the enterprise market. It provides customized and scalable solutions, leveraging its industry leading hosting infrastructure; full suite of managed services; and custom and packaged application life cycle management expertise. More than 1,500 customers depend on NaviSite for customized solutions delivered through its global footprint, comprised of state-of-the-art data centers. For more information, please visit www.navisite.com.

What You Will Do— Sr. Windows Systems Engineer, Cloud Systems:
You will be part of a team of capable engineers that see things to through resolution. You will work and collaborate with various teams across multiple technologies (e.g. networking, storage, Unix, ESX, Cloud). You will also work closely with our trusted partners (e.g. Microsoft, VMWare, HP). As you distinguish yourself, you’ll have increasing responsibility for customer environments to help manage a holistic view of their environment and make improvements. As you develop a reputation for delivering quality results, your growth and opportunities are unlimited. You will be part of the ‘go to’ team that handles the tough issues. You and your team report to the CSE Andover Operations Supervisor.

Responsibilities:
The Sr. Windows Systems Engineer will be in charge of maintaining a Windows-based server environment with over 1500 servers. Some responsibilities include.
· Operate as an ITIL Problem manager for various platforms
· Develop Continuous Improvement Projects that contribute to improving team performance
· Troubleshoot and optimize virtualization guests and hosts in dedicated and Cloud environments
· Troubleshooting and optimizing MS ADDS with and without DNS integration
· Set up Windows Performance Monitors and evaluate logs to determine performance issues and recommend improvements
· Troubleshoot Windows crashes, run debuggers and document resolution
· Accurately track effort spent on customer activities and provide regular meaningful updates
· Able to work within varying levels of compliance requirements
· Communicate with stakeholders in a succinct manner from problem identification through problem resolution on a regular interval
· Required to participate in on-call rotation

What We Are Looking For— Sr. Windows Engineer:
· 6+ years of relevant professional experience
· BS Computer Science or Computer Information Systems, or equivalent experience
· Microsoft Certifications a plus
· Professional Windows Server (2003-2008R2) experience a must
· Professional Windows Server 2012 experience a plus
· Professional VMware experience is a must
· Understanding modern networking technology is a must
· Strong written and oral communication skills are a must
· UNIX and Linux experience a plus
· Strong project management experience a plus
· ITIL Foundations certification a plus

Navi
TWC:LAD

FCC Unit_TWC: NAVIS
Controlling Establishment ID: 00800 - Andover 400 Minuteman Rd

More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status