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in San Francisco, CA

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Hours Full-time, Part-time
Location San Francisco, California

About this job

1 st Assistant Manager - Zumiez Streets

Objective:

To assist the sales floor manager in all store sales floor functions associated with customer service, sales floor maintenance and the training and promotion of employees tied to achieving sales goals.

Specific Responsibilities Include:

Certification of all sales floor training tools and programs and demonstrates use consistently on sales floor Grow the Zumiez sales culture within the store, including the Zumiez selling process, ensuring that service is prompt, knowledgeable and that customer service expectations are met Communicate, drive and establish accountability for store sales goals and metrics Training of sales people and sales floor management team using Zumiez 3 step salesperson program, 3 step management program and EDC's Establishing accountability to the general maintenance of the sales floor through opening and closing checklists Other duties and responsibilities as assigned by management

Qualifications:

Commitment to outstanding customer service Successful retail sales and management or supervisor experience Ability to manage 10-50 employees Collaborative team leadership approach Proven ability to understand and drive sales goals and the sales floor metrics associated with sales Knowledge of the brands and styles associated with Zumiez product and lifestyles it supports Commitment to learn about, engage in and evolve with the lifestyles Zumiez supports Demonstrated ability to uphold standards and hold team members accountable Proven leadership skills which result in motivated and promotable team members Excellent problem solving ability and communication skills High school diploma or GED Ability to work full time hours including evenings, weekends and on call shifts Regular and predictable attendance

Timeline:

Sell, manage, and teach to sell daily to impact the week

Measure:

Sales performance to plan

Requirements:

Job Category:

Store

Position Type:

Full Time - Permanent