Operations Business Analyst, Building Services - Full-time / Part-time

POSITION PURPOSE
Operations Business Analysts are responsible for leading many facility management facets directly related to their area of responsibility. Some of these responsibilities include P&L management, vendor relations and project management. An Analyst has direct influence/control over the financial expenditures related to areas of responsibility and are expected to manage spend within allocated budgets. In addition to the financial responsibility, an analyst is expected to lead vendor partners in terms of execution and follow up directly related to expected services. An analyst also has responsibility to ensure needs/concerns identified by The Home Depot store locations are addressed and completed in a timely manner. A successful Operations Business Analyst will possess and demonstrate strong communication skills, project management and analytical ability, which will enable them to take the lead on proactive analytics.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

• Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem
• Prepare and deliver insights and recommendations based on analyses.
• Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
• Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends; scan competitive landscape; analyze consumer data
• Interpret data based on specific knowledge of statistics and procedures used. Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.
• Provide input on strategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.
• Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.

NATURE AND SCOPE

• Typically reports to Operations Process Manager or Business Manager
• No direct responsibility for supervising others.

ENVIRONMENTAL JOB REQUIREMENTS -Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

MINIMUM QUALIFICATIONS

• Must be eighteen years of age
• Must pass the Drug Test
• Must pass the Background Check
• Must pass pre-employment tests if applicable

EDUCATION REQUIRED
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE
3

PHYSICAL JOB REQUIREMENTS
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

PREFERRED QUALIFICATIONS

• 3-5 years of work experience is preferred.
• Project management skills that include the ability to crate short and long term strategies, including elements needed to execute set expectations.
• Ability to manage budgets associated with both capital and expense spend.
• Ability to work cross-functionally and develop business partner relationships to achieve company goals.
• Experience with managing either internal or external groups (ex. Vendors, teams, etc.)
• Ability to influence others without direct authority.
• Knowledge in analyzing data trends and reporting.
• Ability to source and interpret data from a variety of applications.
• Strong knowledge of Microsoft Office applications (Excel, Access, and Powerpoint).
• Ability to prioritize and multi-task effectively.
• Strong oral and written communication skills.
• Problem solving and analytical skills.
• Desire to support and provide excellent customer service to field and internal partners.
• Ability to learn and become sharp in various systems.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

• Leverages Partnerships
• Teamwork Adaptability
• Problem Solving
• Strong quantitative skills such as statistics and data analysis
• Self Development