Customer Service - Personal Loans - Part-time

Discover your career today! Our Discover Personal Loans Team is seeking customer service focused professionals to be a part of our success and growth.

This would be working directly for us. Not a 3rd party company or through a staffing agency.

This position would also qualify for the Discover benefits package! Our benefits start DAY ONEof your employment and include;
Medical, Dental, Vision, Life and Disability Insurance
20 days Paid Time Off your first year
401(k) investment plan
Employee Stock Purchase Plan
Fun performance contests
On-site Gym (optional)
Opportunities to Volunteer in the community
Development Groups and Trainings

Personal Loan Customer Service Reps;
Personal Loan Customer Service Specialist:
• Service the customer by responding to their inquiries by mail and/or telephone.
• Research and analyze customer problems.
• Maintains records of problems and inquiries handled.
• Makes adjustments to customer accounts, including discretionary authority to satisfy the customer for which is reasonable.

Qualifications

Amazing Personal Loans Customer Service Reps have;
• Excellent verbal & written communication skills
• Good decision making and time management
• Positive attitude and a desire to provide quality service to customers
• Sales experience, but not limited to only customer service experience
If you have provided GREAT Customer Service in any of the following areas, wed love to meet you;
• Retail
• Call Center
• Sales
• Collections
• Food Service (Waiter/Waitress)
• Hospitality/Hotel
• Customer Service
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.