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Bilingual Mandarin Brand Ambassador Michigan Avenue Flagship Store - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Chicago, IL Chicago, Illinois |
About this job
Overall Purpose:
Become highly knowledgeable on emerging AT&T
products and services. Act as a concierge; develop appropriate
customized solutions for customers. Responsible for learning specialty
lifestyle products, for example: music, photography, health &
fitness, safety & security, etc. Represent AT&T in Community
Events & Executive Relations. Execute on promotional events within
the store to highlight AT&T sponsorships or services. Execute on
training programs determined by the Customer Experience manager.
Appropriately represent the AT&T brand and brand flagship store to
the media; must attend media/PR training.
The AT&T brand flagship store is completely unique within
the AT&T retail portfolio. The Brand Ambassador will host customers
through an immersive shopping experience to elevate the brand value of
AT&T and create a premier customer shopping experience within the
store.
The Brand Ambassador must provide concierge-style service and
solution-based presentations in a collaborative team environment. The
Brand Ambassador will execute promotional events within the AT&T
flagship store. They will also assist the customer experience manager as
an executive liaison for both internal and external high-impact
customers to take care of unique service needs.
We offer:
- Exciting career paths that lead to new opportunities and financial rewards.
- Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
- Top-notch on-going training on the latest technology
- A fun, fast paced work environment
Key Roles and Responsibilities:
Create a personalized, extraordinary customer experience by
qualifying and guiding customers. Demonstrate AT&T cutting-edge
products and services in a manner that allows customers to understand
how these solutions allow them to live more expansively. Personify the
AT&T brand commitment of relentless innovation for human progress;
showcase our company innovation that helps bring tomorrow closer for our
customers. Serve as an expert to make confident solution
recommendations to customers
To qualify, we’d like you to have 1 to 3 years of retail or customer-facing sales experience. Apply now.