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Mortgage Area Sales Manager (New Orleans)
| Hours | Full-time, Part-time |
|---|---|
| Location | New Orleans, LA New Orleans, Louisiana |
About this job
The Company:
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.
Do you want to work with smart, talented people who are leading experts in the mortgage industry? Capital One Home Loans is looking for dynamic sales leaders. The Area Sales Manager is responsible for building a team of Retail Mortgage Loan Originators who will sell Capital One lending products and services to prospective clients. This position is responsible for mortgage promotion through events and relationships with third parties to establish a presence in the mortgage market. The Area Sales Manager is responsible for ensuring the team achieves sales production goals and maintains compliance with company, Federal, State laws, policies and guidelines.The Area Sales Manager is a non-producing role to give you the time you need to have hands on partnerships with your Mortgage Loan Officer team to ensure that each is achieving his personal goals along with delivering an excellent customer experience.
Specific Responsibilities:
- Establish production goals and strategy for Mortgage Loan Officers
- Coach, motivate, and support direct reports through established performance management processes.
- Identify, plan, organize and implement sales programs and strategies to deliver sales objectives
- Responsible for recruiting and building a high performance team and retaining top performers
- Responsible for onboarding new Mortgage Loan Officers & helping them achieve the Sales Productivity goals established
- Responsible for driving sales productivity and profitability
- Ensure that teams are following set policies & procedures so that all loans are quality material and in compliance with Capital One, Regulatory & Investor requirements
- Responsible for proper management of expenses, revenue generation and profit & loss statement
- Responsible for Sales and Product Training in the region
- Responsible for top performance in customer service
- Ensure Mortgage Loan Officers are maintaining “best in class†customer service levels
- Partner with Fulfillment/Operations to ensure efficient customer driven production, fulfillment/operations, pricing and delivery
- Thrive in a team environment and utilize exceptional partnership skills
- Responsible for motivating & rewarding mortgage loan officers through sales calls notating excellent performance results and supporting joint sales calls/ventures
- Provide coaching and feedback to your team
- Use analytical and problem solving skills to drive business
- To promote behavior that is consistent with Capital One’s visions, values and ethics in order to “do the right thing always.â€
Qualifications
Basic Qualifications:
- High School Diploma, GED, equivalent certification, or military experience
- 3 years of Sales Management experience
- 3 years of experience in residential mortgage sales originations
- 3 years of experience in mortgage originations operations with a knowledge of loan underwriting, processing and closing functions
- 3 years of experience in FNMA/FHLMC/FHA/VA programs and underwriting guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers
- 3 years of experience in marketing and strategy planning in a mortgage sales environment
Preferred Qualifications:
- Bachelor’s Degree or military experience
- 5 years of experience working in a Bank regulated environment focused on Retail Mortgage Sales
No Agencies Please
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).
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