Customer Service Rep

Our client runs all of the business and revenue cycle for CHI hospitals and physician clinics, this is a great opportunity with a growing compnay. Here are some of the job duties:

-Looking for a candidate that has atleast 2 years of customer service call center experience along with Microsoft Office skills.

1. Customer service/call center
2. Incoming and outgoing calls for billing inquires and complaints
3. Walk patients through insurance benefits and what is and is not covered
4. Understand the Explanation of Benefits (EOB) and be able to explain them to patients
5. Set-up payment plans or offer financial assistance
6. Documentation of patient accounts
7. Use hosiptal EPIC system to look up patient information

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.