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Administrative Asst/Coordinator - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 58 Georgia Highway Edgewood, Maryland |
About this job
About you: We need a curious, creative person with a positive attitude/outlook, who has a genuine interest in learning about our industry and being an integral part of growing our company. This person helps run all internal aspects of the company and assists with whatever new tasks arise. There's plenty of room to grow and hone in on the things you do best that serve our company. This is an excellent opportunity for someone to really shine in areas that they excel in, grow into, and have an affinity for.
* RESPONSIBILITIES for this position will include but are not limited to:
* General administrative support: update customer records, process purchase orders/invoices, maintain office supplies, process monthly Maintenance/Support contract renewals, enter all office business expenses into database
* Heavy phones -- customer service is a key part of our business
* Tradeshow scheduling and preparation, including domestic and international travel plans and shipping
* Help our customers use our software products
* Oversee customer service issues and requests to completion, oversee our "Production Board"
* Follow up with customers and potential customers
* Assist with marketing projects
* Many of our customers are on the East Coast, as such work hours for this position start at 8:00 AM
* REQUIRED Qualifications:
* Must have strong communication skills: ability to communicate clearly, effectively and professionally with our customers and other staff
* Must have IMPECCABLE attention to and desire for detail, accuracy & professional presentation, with great spelling and grammar
* Must be able to remain calm and patient under pressure and in the face of multiple and diverse customer and internal needs
* Must be flexible, friendly, outgoing, courageous and courteous and have positive attitude
* Must be able to work both independently and in a team environment, manage your own schedule
* Must be proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and have excellent typing skills
* RESPONSIBILITIES for this position will include but are not limited to:
* General administrative support: update customer records, process purchase orders/invoices, maintain office supplies, process monthly Maintenance/Support contract renewals, enter all office business expenses into database
* Heavy phones -- customer service is a key part of our business
* Tradeshow scheduling and preparation, including domestic and international travel plans and shipping
* Help our customers use our software products
* Oversee customer service issues and requests to completion, oversee our "Production Board"
* Follow up with customers and potential customers
* Assist with marketing projects
* Many of our customers are on the East Coast, as such work hours for this position start at 8:00 AM
* REQUIRED Qualifications:
* Must have strong communication skills: ability to communicate clearly, effectively and professionally with our customers and other staff
* Must have IMPECCABLE attention to and desire for detail, accuracy & professional presentation, with great spelling and grammar
* Must be able to remain calm and patient under pressure and in the face of multiple and diverse customer and internal needs
* Must be flexible, friendly, outgoing, courageous and courteous and have positive attitude
* Must be able to work both independently and in a team environment, manage your own schedule
* Must be proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and have excellent typing skills
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