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Call Center Rep
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | PITTSBURGH PA Pittsburgh, Pennsylvania |
About this job
Responsibilities
Greets students and provides information regarding laptop options, features and benefits
Locates student information in database
Records student laptop selection and serial number in database
Reviews basic functionality with student
Assists student with initial login
Assists student with navigation of key University applications
Utilizes Excel and ticketing system to record key information
Qualifications
Excellent Customer Service Skills
A+ certification preferred
Some interest in IT
Ability to multi-task and adjust to changing priorities
Positive attitude
Professional communication skills
Greets students and provides information regarding laptop options, features and benefits
Locates student information in database
Records student laptop selection and serial number in database
Reviews basic functionality with student
Assists student with initial login
Assists student with navigation of key University applications
Utilizes Excel and ticketing system to record key information
Qualifications
Excellent Customer Service Skills
A+ certification preferred
Some interest in IT
Ability to multi-task and adjust to changing priorities
Positive attitude
Professional communication skills
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