Host / Hostess - Full-time

DoubleTree by Hilton Hotel Tucson - Reid Park

Host/Hostess works as part of a team to ensure that IHR customers receive excellent customer service. S/he is responsible for: greeting and efficiently seating guests in a restaurant that is properly maintained; supervising all staff; and maintaining a courteous and efficient operation of the dining room. Requirements include: knowledge of restaurant operations, guest relations; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; and the ability to effectively solve customer complaints and concerns in a friendly and positive manner.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Interstate Hotels & Resorts is an  EEO/AA/Minorities/Females/Disabled/Veterans

Looking for a Host/Hostess to join our team of hospitality professionals. Candidates must have a comprehensive knowledge of the English language and conduct themselves professionally at all times. Must be able to work a variety of shifts including and not limited to days, nights, weekends, and holidays. Candidate should have a high school diploma or equivalent, at least 2 years experience in cash handling, host/hostess skills, serving and supervising a staff, knowledge of working with POS systems (Micros), and should have excellent customer service skills.  Hospitality experience preferred but not required.

Our guests can relax in resort-style setting of DoubleTree by Hilton Hotel Tucson - Reid Park, a great hotel in Tucson, Arizona. The moment our guests arrive, they'll receive a warm chocolate chip cookie as a welcome gift. Surrounded by the Sonora Desert and four miles from Downtown Tucson, the hotel is across the street from Reid Park featuring a zoo and golf courses. Our guests can take a complimentary shuttle to attractions within a 3-mile radius of the hotel.

Set on 14 acres of lushly landscape grounds, this Tucson, AC hotel boasts many recreational and relaxation facilities for our guests including a heated outdoor pool and whirlpool in a citrus tree-lined courtyard, a 24+-hour fitness center, three tennis courts, therapy rooms and a gift shop.  Our guests can dine at the Cactus Rose Steakhouse on the patio or savor contemporary Southwestern cuisine at Javelina Cantina.

Our guests can host meetings and events in the picturesque setting, taking advantage of 22,000 sq. ft. of versatile space. They can choose from our Grand ballroom, several meeting rooms or outdoor space, and rely on our expert events team to help organize the details. Guests can also keep in touch at the business center with useful services and enjoy the complimentary WiFi access in the lobby.

Guests can wind down in one of our 287 guest rooms with a 42-inch television, WiFi access, and modern amenities. Or choose to stay in a unique casita - a private villa with everything they will need for a relaxing stay including a kitchen, living room and private patio. They can also choose a suite for stunning views of the surrounding mountains or citrus courtyard.

Where the Little Things Mean Everything

Doubletree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from a cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know they'll enjoy an experience they truly value at a competitive price.

The DoubleTree by Hilton Brand is built on a genuine foundation of warmth and concern. A culture of CARE [Creating A Rewarding Experience] is at the heart of everything we do. We have a system of timeless values that inspires and empowers our Team Members to extend simple acts of care and thoughtfulness that create an exceptional guest experience. Our culture of CARE also encourages Team Members to celebrate their own voices - an simply be themselves - to enjoy more genuine interactions with guests.

Our Team Member training is conducted with a truly global perspective, focusing on content that ensures respect for local customs, cultures and market needs. Our service training has even been migrated to an iPad app for easy accessibility on the go. We've also created the Global CARE Community website as a destination for Team Members to find resources, access training modules and share ideas.

Join us now and show us how much YOU care.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer