Admitting Clerk

The essential functions of this position include, but are not limited to: to accurately and efficiently register patients for diagnostic testing, ambulatory surgery, outpatient procedures, in-house admission, and/or treatment in the emergency department.

1. Register each patient accurately, courteously and timely

1.1 Greets patients and visitors promptly upon arrival

1.2 Obtains correct and complete information from patient/guarantor regarding both demographic and insurance information.

1.3 Enters information into AS400 system accurately

1.4 Makes financial folder for every patient.

1.5 Obtain legible copies of insurance cards (front and back).

1.6 Signature are obtained

1.7 Insurance claim forms are obtained, and errors are within threshold.

1.8 Program codes are entered within error threshold

1.9 Med-key cards are issued.

1.10 Work Comp information is entered accurately

II.

2. Insures timely patient arrival at appropriate treatment area

2.1 Ancillary departments are made aware of patient's arrival

2.2 Patients are transported to appropriate area

III.

3. Consistently pursuing payment for services and initiating collection process

3.1 Delicately collects money according to Hospital Policy

3.2 handles cash appropriately

3.3 Protects the accountability of hospital cash

3.4 Courteously assists in the collection of money from uninsured patients.

3.5 Is accurate with the recording of payments

IV.

4. Screens patient folders for accuracy and make any needed corrections before sending them to the business office.

4.1 Patient folders are accurate

4.2 Information in computer system is accurate.

4.3 Displays problem solving skills

4.4 Verifies Medicaid eligibility

4.5 Insures accuracy of information

4.6 Program codes are used correctly

V.

5. Acts as extension of business office after regular business hours and on weekends and holidays

5.1 Inpatients are admitted correctly

5.2 Patient transfers are performed correctly

5.3 Patient discharges are performed correctly

5.4 Admissions log is maintained

5.5 Administers cath schedule after normal business hours.

5.6 Performs bed assignment when necessary

5.7 Performs switchboard duties as required.

VI.

6. Performs other duties as needed for efficient and continuous operation as directed by the Admitting Supervisor and/or Business Office Manager

6.1 Verifies insurance coverage

6.2 Works closely with Utilization Review department for

pre-certification

6.3 Provides Physician office staff with information as requested.

6.4 Helps with outpatient scheduling as needed.

6.5 Helps with PBX as needed.

VII.

7. Adheres to and follows the principles of hospital's Quality Customer Relations Program

7.1 Promotes quality guest relations

7.2 Creates a positive impression through effective use of telephone skills

7.3 Creates a supportive climate for customers

7.4 Promotes therapeutic interaction with customers

VIII.

8. Demonstrates professionalism, conscientiousness, and responsibility as exhibited by attendance at work in accordance with work schedule and punctuality in arriving to work at scheduled time.

8.1 Works days and hours per established schedule in order to ensure department is effectively staffed.

8.2 Reports to work on time per established schedule to ensure department is effectively staffed.

8.3 Does the employee demonstrate an understanding of and adherence to HMA's Compliance and Ethics Program. Education: High school or equivalent required. Post high school vocational/specialized training preferred.

Training/Experience: 6-12 months previous hospital experience preferred. Knowledge of medical terminology, CPT and ICD-9 coding preferred.

Operation of Equipment: CRT, Personal Computer, Word Processor, adding machine, calculator, fax, copier, microfiche/microfilm reader/printer, typewriter