Receptionist/Office Assistant

We are looking for a Receptionist to provide administrative support to CAREGivers, clients and office staff.

This is a rewarding entry level position with a company that enhances the lives of aging adults and their families. The hours are 9:00 am to 5:00 pm Monday thru Friday. We offer competitive pay based on experience, opportunities for advancement and a small office atmosphere with supportive management and colleagues. We need someone who is dependable and has at least one year of related business experience or an equivalent combination of education and work experience, excellent oral and written communication skills, the ability to listen effectively and must be patient and congenial on the telephone. Must also have the ability to work independently, maintain confidential information, meet deadlines and have computer skills with proficiency in Word and Excel. 


Primary Responsibilities

• Reflect the core values of Katie Senior Care, d.b.a. an independently owned and operated Home Instead Senior Care franchise
• Greet and welcome each visitor in a friendly, warm and professional manner
• Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff member
• Enter and maintain accurate client and CAREGiver records in the operating system
• Collect, package and distribute office related material and mail as requested.
• Maintain regular attendance at the office to execute job responsibilities
• Ability to establish good working relationships with management, colleagues, franchise owners and their staff
• Demonstrate open and effective communication with owner, colleagues and CAREGivers
• ​Must be dependable and have excellent oral and written communication skills, the ability to listen effectively and must be patient and congenial on the telephone
• Must also have the ability to work independently, maintain confidential information, meet deadlines and have computer skills with proficiencies in Word and Excel. 

​Secondary Responsibilities

• Prepare orientation binders and folders and handle set-up of client folders and books
• Assist with hiring process for new CAREGivers
• Assist with billing processing, including invoices and payroll
• Process insurance paperwork for clients 
• Assist and participate in quarterly CAREGiver meetings
• Inventory and stock office supplies
• Perform any and all other functions and responsibilities as deemed necessary

Qualifications

• High School Diploma or GED
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license