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in Concord, NC

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About this job

We are looking for an organized and outgoing "people person" to coordinate the staffing of our client's schedules. Interaction with our care providers requires
exceptional communication and organizational skills. Candidate needs to enjoy working in a fast paced team oriented environment. Scheduling/staffing experience preferred.

Responsibilities
  • Coordinate CAREGiver/Client schedules on a daily basis
  • Coordinate and maintain monthly Client schedules in Boss program
  • Maintain small consistent team of CAREGivers with each client
  • Respond to CAREGiver call outs and restaff, schedule intros with mentors
  • Monitor, mediate and document both client and CAREGiver activity

Secondary Responsibilities
  • Be available for after hours staffing questions and assistance
  • Be available for rotating on-call duties after hours
Qualifications
  • This position must demonstrate excellent oral and written communication, excel in customer service skills and have the ability to listen effectively
  • Must be able to work independently, maintain confidentiality of information and meet deadlines
  • Must be proficient with computers, Mircosoft Office programs, Telephones, Fax, Printer/copier/scanner
  • US Citizen or Green Card Holder