The job below is no longer available.
You might also like
in Grand Forks, ND
Regular Customer Service Associate - GFK
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Grand Forks, ND Grand Forks, North Dakota |
About this job
FULL TIME OPPORTUNITIES
Do you want to work hard, have fun, and make history? Amazon is currently hiring customer service associates!
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-orientated, flexible problem-solver who will assist customers in resolving any and all customer facing problems. Associates may communicate with customers via phone, email and chat. Associates will utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment.
Pay rate is $11.00 per hour.
The site location will be
1450 S 48 th St Grand Forks, ND 58201 Amazonians have the following skills:
Customer Focus
Basic Qualifications:
Qualified applicants with criminal histories will be considered in a manner consistent with all applicable local, state and federal laws.
Amazon is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Vet
Do you want to work hard, have fun, and make history? Amazon is currently hiring customer service associates!
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-orientated, flexible problem-solver who will assist customers in resolving any and all customer facing problems. Associates may communicate with customers via phone, email and chat. Associates will utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment.
Pay rate is $11.00 per hour.
The site location will be
1450 S 48 th St Grand Forks, ND 58201 Amazonians have the following skills:
Customer Focus
- Ability to empathize with and prioritize customer needs
- Uphold company values and respect every customer
- Exude patience and ownership with each customer
- Ability to resolve conflicts and set appropriate expectations with customers
- Ability to determine customer needs and provide appropriate solutions
- Ability to communicate clearly and concisely with both external customers and coworkers
- Ability to document customer account activities thoroughly and concisely
- Comprehension skills-- ability to clearly understand and respond appropriately to the issues that customers present
- Composition skills-- ability to consistently compose a grammatically correct, concise, and accurate written response to customer issues
- Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome
- Ability to make appropriate decisions on behalf of the customer quickly and effectively
- Desire to continually learn
- Solution orientated and self-motivated
- Ability to effectively prioritize work time to ensure efficiency
- Familiarity with multiple browsers, multiple tabs and window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Outlook
Basic Qualifications:
- High School Diploma, GED, or equivalent
- One year of customer service experience
- Basic typing, phone, and computer navigation skills
- Ability to navigate the Internet, email, and Instant Messenger tools
Qualified applicants with criminal histories will be considered in a manner consistent with all applicable local, state and federal laws.
Amazon is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Vet