Operations Support Engineer, contract to hire Job - Full-time / Part-time

Operations Support Engineer II needed for a contract to hire opportunity with Yoh's client located in Bellevue, WA.

The Big Picture - Top Skills You Should Possess:

- 24X7 on-call rotation support
- Support for a wide range of business applications
- Troubleshooting of production issues related to nodes, network, system

What You'll Be Doing:

- Provide Tier II support for a wide range of business applications across the company including deployment, support, maintenance, monitoring where required
- Work on problems/projects of diverse complexity and scope
- Prepared to lead and drive outage bridges, war room situations.
- Participate in design review meetings and provide impact assessments as part of IT projects
- Provide 24X7 on-call rotation support for all high severity issues using independent judgment in selecting methods and techniques to provide solutions
- Prepared to lead and drive outage bridges, war room situations.
- Effectively manage multiple issues and properly prioritize and manage them to ensure timely resolution through established incident/problem management practices
- Troubleshooting of production issues related to node/network/system
- Plan the implementation of the production fixes
- Perform system verification (testing) of the patches and configuration
- Identify and drive improvements & optimizations

What You Need to Bring to the Table:

- Value Added Services (VAS), Service Delivery Platforms (SDP) and Service Enablement (SE)
- Linux/UNIX
- SOAP, REST, TCP/IP, HTTP
- Familiar with HW (HP, EMC, Blade systems, Storage arrays - SAN)
- Networking knowledge (TCP/IP, switch config, IP troubleshooting - Snoop/Sniff/Packet analysis)
- Scripting (shell or javascript or sql scripting)
- Database knowledge (SQL, Oracle systems)
- VMWare (experience working with VMWare ESXi, VSphere)
- System Verification experience and use of tools (Selenium, SOAP UI, JMeter)
- Work Experience on Troubleshooting Tools (WireShark, TOAD/SQL, WireMock, Tcpdump)
- Open-source adaptations
- API exposure
- Data analysis
- Broad Technical Acumen
- Understanding of MSDP (Multi-Service Delivery Platform)
- Problem Solving and Troubleshooting Ability
- BSEE
- Excellent communication

Bonus Points! Otherwise Known As Preferred Qualifications:

- MSEE and ECE

What's In It For You?

- Contract to hire role with worldwide broadband corporation.

Apply Now!

Recruiter: Kerry Meadows

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more !

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. to contact us if you are an individual with a disability and require accommodation in the application process.

J2W: ENG ; J2W: INFOTECH

TAX TERM: CON_HIRE_W2

Ref: 1061941

Branch: IT & Telecom