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Technical Customer Service
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | New Berlin, WI New Berlin, Wisconsin |
About this job
Full time, First shift position!
Handling Customer Inquiries, Including:
a. Assisting Customers with Technical Specifications on Products
b. Assisting Customers with Applications for products
c. Taking Customer Orders
d. Taking Customer Catalog Requests
Processing Customer Request for Quotations:
a. Standard Catalog Items
b. Modified Catalog Items
c. Non-Standard Items
d. Modified Non-Standard Items
e. Requesting Price and Delivery from Purchasing
f. Have the Authority to Decline Quotation Requests for Items Outside our Product Range
Follow-up
a. Customers
b. Leads Given to Outside Sales Representatives
c. Customer No Longer Purchasing Items
Business Generation
a. Existing Customers
b. New Customers
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