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Hours Part-time
Location Aurora, CO
Aurora, Colorado

About this job

Reach Your Peak at Vail Resorts.

You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team.

Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us.

Welcome to Vail Resorts. Reach Your Peak.

Associate: Service Technician: Part-Time, Seasonal

Vail Resorts Retail (VRR)

Aurora, CO

Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts and its subsidiary SSV, is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.

Service Technicians are responsible for performing quality tunes and repairs to customers’ equipment.

Job responsibilities include (but are not limited to):

  • Determine customer equipment needs
  • Complete accurate work order paperwork and prioritize work orders in an expedient manner
  • Serve as a knowledgeable resource to customers
  • Demonstrate a professional standard of customer service
  • Remain current on industry products and trends, and demonstrate knowledge of products
  • Protect company assets through loss prevention techniques
  • Service and repair customer merchandise according to established guidelines
  • Adhere to safety procedures regarding use of tools and equipment
  • Ensure pricing is accurate and current including any and all promotions


Qualifications:

  • Service technician experience - required
  • Ski and/or snowboard tuning experience - preferred
  • Maintain a working knowledge of products and trends within the ski and snowboard industry
  • Previous retail sales and customer service experience - required
  • Strong customer service skills
  • Basic computer skills with the ability to learn the register


Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver’s Front Range and the San Francisco Bay Area.

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:
  • Free Epic ski and snowboard pass to our world-class resorts; including Breckenridge, Keystone, Beaver Creek, and Vail
  • Retail discounts at our stores
  • Employee Assistance Program (EAP)
  • Excellent training and professional development


At Colorado Ski and Golf and Colorado Ski and Sport, “guarantees through expertise” is our motto. We are the premier ski and golf shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs.

We stand behind our guarantee because we know our associates are passionate about what they do – providing excellent customer service.

You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more.

We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry.

Learn more here. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.