Receiving Clerk

Essential Duties and Responsibilities of a Receiving Clerk

* Accepts and signs for deliveries from distributor.
* Assists in unloading shipments from delivery truck.
* Uses dollies, forklifts, and other moving equipment to transport shipments from loading dock and around stockroom.
* Opens boxes and inspects contents of shipments.
* Processes returns for any defective or incorrect items.
* Checks shipping invoice to ensure all items are accounted for.
* Contacts seller or distributor to resolve shipment discrepancies.
* Stores, restocks, and shelves delivery items as necessary.
* Ensures that stockroom is clean and organized.
* Processes transfers for shipments moving on to another location.
* Pays balance on invoices upon receipt of delivery.
* Manages and maintains all billing records.
* Maintains records of all received shipments.
* Conducts inventory of products, and logs data into inventory database.
* Contacts distributor to inquire about shipment delays or problems.
* Reports any major or unresolved shipment delays or problems to company manager.
* Addresses and answers customer inquiries about pending orders and shipments.

Required Knowledge, Skills and Abilities

* Demonstrates strong organizational skills.
* Pays close attention to detail.
* Possesses physical strength necessary to lift and move heavy boxes received by the store.
* Exhibits ability to use inventory software efficiently.
* Possesses basic math skills.
* Works well with a team.
* Communicates clearly and effectively.
* Demonstrates strong interpersonal skills.
* Handles discrepancies or shipping problems calmly and politely.
* Exhibits familiarity with shipping and billing procedures.
* Manages time efficiently.
* Demonstrates solid problem-solving skills.
* Is capable of operating forklifts and other equipment to move heavy shipments.
* Demonstrates awareness of proper warehouse and factory safety procedures.