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About this job

Laguna Cliffs Marriott Resort & Spa

The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Must have 1 year of previous luxury customer service. Outgoing, great personality, warm and friendly smile. Should be willing to go above and beyond, remain calm in stressful situations. problem solver. Able to stand for extended periods of time.

Discover an intimate Laguna Beach resort tucked among the cliffs of the Pacific coast at Marriott's Southern California beach resort. Located close to John Wayne Airport, this Dana Point beach resort strikes a perfect balance between accessibility and privacy. Boasting a gorgeous landscape and vistas outshining area hotels near Laguna Beach, this appealing hideaway for couples, families and business travelers offers a variety of luxurious amenities. Guests enjoy our heated outdoor pool, exquisite meals at The Vue - a newly renovated Laguna Beach resort restaurant - and relaxing retreats in one of 378 lavish rooms and suites. Unwind at The Spa at Laguna Cliffs, a new 14,000 square foot spa offering a full menu of services and 10 treatment rooms. Dana Point resort weddings and events come alive in 50,000 square feet of outdoor space overlooking the sparkling shoreline. As a premier Southern California romantic beach resort and event facility, the Laguna Cliffs Marriott Resort & Spa is sure to amaze.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer