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Administrative Assistant /Customer Service/medical billing/account manager/executive assistant - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | BROOKFIELD WI Brookfield, Wisconsin |
About this job
Responsibilities :
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed
Job Requirements
Requirements:
High school diploma or equivalent
2 years experience in a call center or customer service environment
Proficient in relevant computer applications: MS Windows, MS Word and MS Outlook
Bilingual is a plus
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Good data entry and typing skills
Flexible to working various schedules
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed
Job Requirements
Requirements:
High school diploma or equivalent
2 years experience in a call center or customer service environment
Proficient in relevant computer applications: MS Windows, MS Word and MS Outlook
Bilingual is a plus
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Good data entry and typing skills
Flexible to working various schedules
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