Store Associate - Banana Republic - Soho

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GENERAL SUMMARY: The Store Associate (Brand Ambassador) is responsible for generating sales by engaging and connecting with customers and maintaining a neat, clean and safe working and shopping environment.

JOB RESPONSIBILITIES:

Creates a positive, welcoming experience for customers

• Demonstrates a customer first mindset while working in the store.
• Connects with customers by asking open-ended questions.
• Educate our customers on our product, offers, and promotions.
• Speaks with sufficient knowledge to customers about styles, fit and current trends.

Delivers customer service to increase sales

• Drives store sales by suggesting items to meet needs
• Upholds all store policies and procedures.

Contributes to a positive working environment

• Demonstrates values and behaviors consistent with our culture.
• Provides support to employees through sharing of knowledge.
• Assists team members in customer interactions.
• Completes tasks as directed by a leader.

Qualifications

• Previous experience in retail preferred.
• Ability to demonstrate strong customer focused service on.
• Ability to communicate effectively with customers and employees.
• Ability to receive feedback and take action when appropriate.
• Ability to meet brand availability requirements.
• Ability to lift and carry 30 lbs.
• Ability to maneuver around sales floor and stockroom.

This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.