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About this job

Laguna Cliffs Marriott Resort & Spa

We are looking for a candidate who is committed to excellent customer service with knowledge of high quality skin care products and skin treatments including facials, waxing and peels.

Job overview

Primary responsibility is to deliver excellence and quality spa services in a timely professional and courteous manner. Attend to all guest needs throughout the spa, and provide information to all inquiries.

What you will be doing

  • Provide a timely spa service providing a true relaxation and beneficial experience to each guest. Proficient in all facial services. Possess knowledge of all product and ingredients.
  • Adhere to product and inventory check-out system.
  • Keep service/treatment products filled and ready for next service or therapist.
  • Maintain cleanliness of spa treatment are (clean towels, manicure table, pedicure throne, always ready, counters and cupboards clean) throughout the shift. Ensure work area is always maintained at established standards.
  • Follow proper sanitation procedures.
  • Follow proper safety procedures.
  • Abide by established draping procedures.
  • Assist Spa Director as required.
  • Complete special projects/events as assigned.
  • Conduct tours of Spa when requested.
  • Assist in training new Spa personnel as needed.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other task assigned by their supervisor.

Requirements

  • Retail sales ability preferred.
  • A minimum of previous 3 years’ experience in high end hotel or Spa.
  • Must meet California State requirements for licensing.
  • Must be able to work on Saturdays and Sundays. 
  • Able to work cohesively with all departments and co-workers as part of a team.
  • Able to prioritize, organize, and follow up.
  • Ability to perform job functions with minimal supervision.
  • Maintain complete knowledge of all spa services.
  • Able to perform a minimum of 6 treatments per shift.
  • Able to promote positive work environment, and possess the ability to address all workplace issues with the appropriate individual in a courteous manner.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer