The job below is no longer available.
Receptionist - Part Time, Largo Medical Center
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Largo, Maryland |
About this job
Ensures interaction with member constitutes a compelling customer experience through welcoming, registering, and assisting members.
Essential Functions:
* Welcomes members.
* Assists members by providing general information, or referring to appropriate staff, as necessary.
* Registers members to include: verifying eligibility; updating demographic information; identifying FYIs and special features; coordinating appropriate assistance, and creating new accounts, as needed.
* Initiates the completion of paperwork relating to member's visit. Processes paperwork as appropriate.
* Receives funds from members, completes receipts, and properly posts transactions.
* Retrieves, reconciles, and deposits change fund.
* Schedules appointments at the request of members and providers in accordance with established protocol. Informs members of appointment date(s) and gives appropriate pre-appointment instructions, as necessary.
* Receives and screens telephone calls, if necessary, takes messages or forwards calls, as appropriate.
* Returns appropriate calls to members and staff as directed by provider or nursing staff.
* Orders and maintains supplies for the reception area.
* Informs providers or staff of members needing immediate attention. Brings unusual situations to the attention of the appropriate staff.
* Performs other related duties, as appropriate.
Basic Qualifications:
Experience
* One (1) year of customer service experience in an office setting required.
Education
* High School Diploma or equivalent.
License, Certification, Registration
* N/A
Additional Requirements:
* Demonstrates a working knowledge of Health Plan coverage types, for example (but not limited to) traditional and deductible products within 6 months of employment.
* Proficiency in the use of applicable computer software.
Preferred Qualifications:
* One (1) year of reception experience in a healthcare setting preferred.
* Current BLS certification preferred.
* Knowledge of medical terminology preferred.
Essential Functions:
* Welcomes members.
* Assists members by providing general information, or referring to appropriate staff, as necessary.
* Registers members to include: verifying eligibility; updating demographic information; identifying FYIs and special features; coordinating appropriate assistance, and creating new accounts, as needed.
* Initiates the completion of paperwork relating to member's visit. Processes paperwork as appropriate.
* Receives funds from members, completes receipts, and properly posts transactions.
* Retrieves, reconciles, and deposits change fund.
* Schedules appointments at the request of members and providers in accordance with established protocol. Informs members of appointment date(s) and gives appropriate pre-appointment instructions, as necessary.
* Receives and screens telephone calls, if necessary, takes messages or forwards calls, as appropriate.
* Returns appropriate calls to members and staff as directed by provider or nursing staff.
* Orders and maintains supplies for the reception area.
* Informs providers or staff of members needing immediate attention. Brings unusual situations to the attention of the appropriate staff.
* Performs other related duties, as appropriate.
Basic Qualifications:
Experience
* One (1) year of customer service experience in an office setting required.
Education
* High School Diploma or equivalent.
License, Certification, Registration
* N/A
Additional Requirements:
* Demonstrates a working knowledge of Health Plan coverage types, for example (but not limited to) traditional and deductible products within 6 months of employment.
* Proficiency in the use of applicable computer software.
Preferred Qualifications:
* One (1) year of reception experience in a healthcare setting preferred.
* Current BLS certification preferred.
* Knowledge of medical terminology preferred.
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