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Hours Full-time, Part-time
Location Andover, Massachusetts

About this job

IT'S SIMPLE. You want to work in a healthcare setting where you are valued and appreciated - where you receive respect from your superiors and co-workers as well as the patients/residents you treat. You want to be challenged by your job without being overwhelmed by it. You want to play an instrumental role in helping a patient recover, sometimes against strong odds, and go home. What you want is Kindred Healthcare. Our mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve. Join us!

Summary:

Be the first point-of-contact for families, discharge planners and other new resident referral sources. Answer their questions, and give tours of the facility. You'll work with Sales and Marketing, engage in public speaking opportunities, and be involved in the community to make sure people are aware of the excellence in health care that Kindred offers.

Responsibilities:

Respond to inquiries from hospital discharge planners, families and other referral sources; manage admissions process and occupancy levels

Maintain database of medical contacts and community resources

Make sales calls to medical, insurance, legal and financial professionals as well as special interest groups, hospital discharge planners and other community contacts

Alert department heads of projected changes: i.e. admissions, bed changes and discharges

Ensure appropriate admissions paperwork, referral sources and other admissions data are entered into the automated referral system

Coordinate the development and implementation of sales and marketing plans, chair marketing team meetings, monitor budgets, track results

Maintain working knowledge of Medicare/Medicaid and assist with managed care referral process

Keep all resident information confidential

Develop special events and presentations aimed at community education, representing the facility as the expert on skilled nursing, specialty programs and rehabilitation care

Monitor and evaluate customer satisfaction

This position is located in Stoughton, MA

*CB

Admissions Coordinator Admissions Assistant Admissions Aide Sales Marketing Communications Customer Service Health Insurance Sales Central Placement central admissions healthcare patient representative patient registrar

Qualifications:

Must have knowledge of reimbursement programs, be able to operate a PC, have effective communication, organization and prioritization skills, and be skilled at public speaking. Work flexible hours, have an Associate and/or Bachelor's degree in Business/Communications and one year of experience in sales/marketing or customer service. A background in community involvement is preferred.

If you are a current Kindred/RehabCare employee Click Here .