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in Salt Lake City, UT

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Hours Full-time, Part-time
Location Salt Lake City, Utah

About this job

The RN Triage Nurse is a part of the health care team who provides virtual care to patients via the telephone. The main accountabilities of this position include triaging calls to the most appropriate level of care, providing symptom management advice and self-care intervention, identifying resources, consulting and referring, taking after-hour calls and performing nurse follow-up activities.

The ideal candidate for this role is one who has a passion for providing clinical care over the phone and is empathetic, and compassionate. In addition to being a great listener, you must be a strong communicator, have the sense to know when to ask more or less questions and be respectful and professional in your clinical care telephone demeanor. You must demonstrate and exercise independent and sound judgment to assist patients with complex and diverse issues effectively and efficiently. Lastly, you will be required to utilize and navigate proficiently through an electronic health record; the ability to learn this technology will be required.

For more information about our Patient Service Center at Sutter Physician Services in West Valley City, Utah, please click here to watch a brief informational video.

Minimum Requirements:

1. Non-restricted board certified Registered Nurse (RN). In addition, you must obtain and maintain a non-restricted California RN license through the Board of Registered Nurses. Sutter Physician Services will pay for applicable fees for the initial licensing process.

2. At least 3 years of clinical experience providing direct patient care.

Preferred experience/skills:

1. Bachelor's Degree in Nursing.

2. 1 year of ambulatory, outpatient, or emergency room experience.

3. Bilingual preferred.