Senior Healthcare Representative, Endocrine Care - Rare Disease - GIP BU - Boston, MA

Org Marketing Statement

All over the world, Pfizer colleagues are working together to positively impact health for everyone, everywhere. Each position at Pfizer touches and contributes to the success of our business and our world. That's why, as one of the global leaders in the biopharmaceutical industry, Pfizer is committed to seeking out inspired new talent who share our core values and mission of making the world a healthier place.

Role Description

Therapeutic Specialty Representatives drive sales and formulary access within assigned major institutions and specialists in the district. They possess in-depth expertise in assigned Therapeutic Area, including advanced selling skills, in-depth knowledge of managed care, business, competitors and disease state. TSRs are responsible for the development of KOL and Key Influencer customers, leveraging these professional relationships to influence District/Regional/National performance.

This position covers the following New England states -Massachusetts, Maine, Connecticut, Rhode Island, Vermont and New Hampshire with a focus on Pediatric Endocrinologists & Pituitary Treating Adult Endocrinologists. The majority of time will be spent in and around Boston. The territory will require 35% travel.

Responsibilities

TSRs - Rare Disease drive sales, meet customer needs and provide high level service with assigned major institutions, specialists and treatment centers in the region. They possess in-depth expertise in assigned Therapeutic Area, including advanced selling skills, conflict resolution, in-depth knowledge of payer and market issues, brand third party service offerings, competitors and disease state. TSRs are responsible for commercial communication and contact with Key Opinion Leaders (KOLs), Prescribing Physicians, and their allied patient support staff. TSRs collaboratively work with CGC colleagues to execute national and regional payer strategy. They collaborate to manage payer relationships, deliver product presentations and ultimately assure payer coverage of products.

Territory Optimization - Awareness of internal and external environment (physician

referrals, clinical coordinator preferences as it relates to interface with third party support,

third party payer dynamics, etc.) and its impact on territory product sales. Collaborate

with CGC colleagues to execute national and regional payer strategy. Analyze the marketplace and physicians to determine the impact on this regional territory and national sales goal.

Recognize opportunities and execute strategies to increase business.

* Representative has significant cross-functional account team interactions and partnerships

o Brand Teams / Payer Marketing / Channel Accounts / Specialty Pharmacy

* Has a deep understanding of the business drivers, accounts and customers

o Reimbursement models -- ability to navigate complex reimbursement environment including in office patient access support, Prior Authorization and benefits investigation, call centers/Hub, etc.

* Reps collaborate to manage payer relationships, deliver product presentations and ultimately assure payer coverage of products.

* Large territory management requiring greater planning and organizational skills as well as greater knowledge and understanding of compliance policies across multiple states

Selling Skills & Customer Value Delivery - Increase sales and market share for Pfizer

products as well as enhance Pfizer's image in the marketplace by continuously focusing

on customers' needs and positioning our products and services to best meet those needs.

Effectively communicate with customers; provide immediate follow up on service

requests, deliver high-impact sales presentations, and demonstrate a best in class level of

technical knowledge. Effectively utilize marketing materials, programs, as well as other

company services to educate customers, build meaningful relationships, and drive

performance.

* Demonstrates Exceptional Customer Focused Selling Skills by creating dialogue based on investigative conversations that leads to customer expanding awareness into various options for patients.

o Solution focused rather than promotion focused

o Increases credibility and value to customer by identifying individual customer needs

* Deep understanding of the comprehensive treatment of a Rare Disease

o Diagnosing and Treating Physicians

o Specialty pharmacies

o Patient Groups and advisory groups

o Nurse trainers

* Ability to coordinate multiple stakeholders to ensure patient training and adherence

o HCP, SP, & nurses

o Conducts educational programs in a compliant manner to educate on therapeutic classes

* Health Economics (outcomes, pricing) understanding:

o Certain therapies have significant cost and attract greater reimbursement scrutiny

o Certain prescriptions are more valuable to the organization based on contracting and rebates negotiated

Team Contribution - Support teammates by facilitating and leading in team problem

solving. Share information and look for ways to help gain better access for teammates.

Act as a resource to the national team by educating and mentoring teammates.

Collaborate with team leader to access other internal and external stakeholders to

customize services for customers.

* Seeks out the perspectives and talents of other key colleagues within Rare Disease to impact sales results; leads the team in establishing strong business relationships with key specialists.

* Leads District/Franchise in Champion Roles for key business drivers

o Compliance

o Managed Care

o Brand Strategy

o Selling Skills

Business Acumen -- Utilizes knowledge of key market drivers and customer needs to appropriately position Pfizer resources to drive ROI.

* Has a clear understanding of the organizational goals and aligns territory goals to maximize franchise and Rare Disease revenue goals.

o Business ownership approach/ROI focus

Franchise owner mentality

Single Accountability for Business

Optimization of time and resources

* Understanding market dynamics to maximize value of patient and coordination of all services to obtain and retain that patient on product and service

* Direct Coordination between KOLs / Medical / Marketing /Sales

o Demonstrates high level of Emotional Intelligence and Situational Awareness when interacting with KOL's

* Advanced skill in managing budgets for large geographic territories

Qualifications

Must be an experienced Healthcare Representative in good standing with a history of sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability. Four years of Pharmaceutical sales experience is preferred along with experience in selling in a specialized market.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.