Escalations Representative - Full-time / Part-time

Are you great at handling customer complaints? Do you have a way with words and can write sincere responses to address customer issues? If so we have the career for you! As an Escalations Rep your key responsibilities will be: *Writing responses to customer complaints in a professional manner. *Create reports to keep track of customer feedback. *Assist customers with concerns via telephone. *Maintaining a professional demeanor at all times. Qualifications: *Expert with Excel. *Experience writing correspondence in a creative and professional manner. *Minimum of 1 year experience in a lending environment. *High school diploma or Equivalent. If you are ready to showcase your ability to handle issues in the most professional way we want to hear from you. Apply today!