Cake Decorator - Full-time / Part-time

Company Name: Smith's Food and Drug
Position Type: Employee
FLSA Status: Non-Exempt
 

 

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions:

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained.
• Adhere to all local, state and federal health and civil code regulations.
• Observe scheduled shift operating hours.
• Maintain product level in coolers and freezers.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Bakery/Cake decorating experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Must be able to perform the essential functions of the position with or without reasonable accommodation
• Must be 18 or older

Desired Previous Job Experience:

• High school diploma or equivalent
• Retail experience
• Second language: speaking, reading and/or writing

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening
Regions: West

States: New Mexico
Keywords:

 

Jobs at Smith's:  A division of the Kroger Co. (NYSE:KR) one of the nation’s largest grocery retailers, Smith’s currently operates 133 stores and 82 fuel stations throughout seven western states. Smith’s charitable giving, in partnership with 15,800 associates, generous customers and suppliers, totaled $9.5 million in cash and food products to local organizations in 2013. For more information visit: or .

 

Company Overview
Kroger, one of the world's largest retailers, employs nearly 400,000 associates who serve customers in 2,625 supermarkets and multi-department stores in 34 states and the District of Columbia. With more than $108.5 billion in sales in 2014, Kroger ranks 20th on the Fortune list and we continue to grow. Recognized by Forbes as the most generous company in America, Kroger is a leader in feeding the hungry, supporting breast cancer awareness, assisting local schools and community organizations, and supporting members of the armed forces and their families. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 

 Posting Notes:  NM || Taos || 224 Paseo Del Pueblo Sur || 87571 || Smith's Food and Drug || [[mfield2]] || Customer Service; Deli/Bakery; Store Operations || Employee || Non-Exempt || Part-Time || None