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Banquet Food Server
| Hours | Full-time |
|---|---|
| Location | 425 North Cherry Street Winston Salem, North Carolina |
About this job
Winston-Salem Marriott
Banquet Food Server is a member the Banquet Team. This individual serves food and beverages in a friendly, courteous and professional manner according to IHR's high standards of quality. The Banquet Food Server must be knowledgeable of event menu items, their contents, appropriate table settings and service ware, and the correct preparation and garnishing methods. S/he is also responsible for setting up, maintaining and breaking down banquet rooms. This position requires basic English language communication skills, and the ability to lift and carry large and heavy trays on a continuous basis throughout a shift.Page 1
INTERSTATE HOTELS & RESORTS
JOB DESCRIPTION
JOB TITLE: Banquet Server
REPORTS TO: Lead Banquet Server, Catering Service Manager
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BASIC PURPOSE: Set-up, service and break down assigned functions in a safe, accident-free manner.
ESSENTIAL FUNCTIONS:
1.Read BEO and know how to complete a set-up. (3%)
2.Set tables in assigned area correctly and uniformly. (15%)
3.Keep station neat and clean while servicing guest per established policies and procedures. (5%)
4.Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. (5%)
5.Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment. (5%)
6.Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. (50%)
7.Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders. (2%)
8.Complete assigned sidework. (5%)
NON-ESSENTIAL FUNCTIONS: (5%)
1. Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
2. Know and use "Suggestive Selling" techniques.
Knowledge and Skills:
Education:High school or equivalent
Experience:Two years hotel banquet food/beverage service
Skills and Abilities:Able to read and speak English
Able to lift, push, carry 20 - 40 lbs.
No. of employees supervised:Zero
Hours Required:Flexible; scheduled days and times may vary based on need.
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Lifting 20 - 40 lbs. (trays, dish racks, glass racks, etc.)
Pushing 50 - 100 lbs. (carts, queen marys, hot box, portable bar)
Carry 20 4- lbs. (trays, dish racks, glass racks, etc.)
No Lifting/Pushing/Pulling/Carrying Required.
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Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Ability to bend to lower level cabinets and banquet storage room Bend to lift trays
No Bending/Kneeling Required.
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Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Maneuver in narrow areas and between seated guests
Distance 100 ft - 100% of the time
Stationary Position
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Continuous Standing Describe the reasons to include time period and frequency.
Standing required to service guest(s)/functions; 100% of time scheduled
No Continuous Standing Required.
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Climbing Stairs: Up to approx.__12__steps__20__% of__8 hours___
(time period)
Ladders: Up to approx.______feet______% of_____________
(time period)
No Climbing Required.
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Driving Describe type of vehicle, distances, % of time involved and frequency.
X No Driving Required.
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Work Environment Inside: 95 % of 8 hours _
(time period)
Outside: 5 % of 8 hours
(time period)
Describe any abnormal temperature exposures:
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Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use.
Cleaning agents for silver, stainless steel and floor surfaces- 30% of the time
No Chemicals/Agents Used.
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Protective Clothing Type: Slip-resistant footwear
Approx. 100 % of scheduled shift
(time period)
None Required.
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Equipment Operation List type of equipment and frequency of use.
Coffee machine, ice machine, refrigerator, vacuum cleaners
None Required.
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Other Considerations
None.
Winston-Salem's only full-service Marriott Hotel. Conveniently located just off Business 40 at the Cherry Street Exit Downtown. Experience four-star service complete with club levels, concierge lounge, Graze Restaurant, health club & business center. At Marriott Hotels & Resorts®, it's our mission to make every business trip a pleasure and every vacation the trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining,exemplary meeting facilities and our time-honored 'spirit to serve®'.
Requirements
Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer
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