Sr Product Manager Web - Full-time / Part-time

As America'™s Un-carrier, T-Mobile US, Inc. (NYSE: 'Å“TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company'™s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 58 million wireless subscribers and provides products and services through 70,000 points of distribution.

This position is responsible for managing the most complex projects that impact T-Mobile's external websites and for driving improvements to the overall web experience through day-to-day updates and short/long term site enhancements for new/existing T-Mobile customers as well as sales of T-Mobile products. Success will be measured through increases in brand and product engagement, online sales, offline retail store leads, and increased customer engagement/loyalty. This position will be an active partner within the Web Strategy team in quarterly/ yearly forecasting and planning, analyzing trends, championing new web initiatives based on industry best practices, supporting cross functional initiatives, and supporting ongoing operations.Enterprise Core CompetenciesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

• Manages complex areas/products on T-Mobile digital properties and is held accountable for results.
• Creates data-driven recommendations on how to enhance customer online experience and develops strategies accordingly.
• Works closely with senior leadership to develop prioritized product roadmaps for features and projects
• Leads and drives key high-impact initiatives assigned by senior leadership and acts as the product evangelist to build awareness, understanding and support of the product and its features cross-organizationally.
• Manages large-scale innovative web strategy by overseeing development of business plan, roadmap, and delivery timeline to drive strategy through to adoption.
• Assesses organizational readiness to support new products, technologies, and acts as Web Strategy team representative for deployments. Provides direction to agencies and 3rd parties.
• Conducts competitive and industry best-practice analysis, monitors web industry trends, and makes recommendations that impact overall 2-3 year strategy/roadmap built by senior leadership.
• Provides mentoring and coaching to lower level Product Managers in all aspects of Product Management methodologies and deliverables.

Minimum Required* 6 + years product management in consumer internet (web eCommerce or Self Service) business, working with developers, engineers, UI designers, QA and other cross functional groups to implement web features* 6 + years experience creating and writing effective program and creative briefs, business requirement documents, use cases, test cases, functional requirements and business cases for large Web specific projects (+ $2 million)'‚'‚'‚'‚* 6 + years Web Design (User Interface) & site architecture experience including business requirement document development* 2 + years Android / IOS App Design (User Interface) & site architecture experience * Proficient in Excel, Word, Outlook, Powerpoint and Visio* Solid knowledge of middle layer and back-end system integration* Competency in brand and product engagement, e-commerce, web self-service, customer loyality and cross sell technologies'‚* Solid knowledge of online/Internet A/B testing concepts and execution* Ability to monitor business intelligence data and provide recommendations for website enhancements* Working knowledge of HTML, XML, scripting, .NET, ASP and other current Web technologies* Market Analysis, Performance Analysis, Products/Services Innovation & Development, Product/Services Management, Business Case Analytics, Brand Management, Co-Marketing, Communications Management, Media/Advertising Management, Agency Management, Web Experience/eCommerce Management, Web Strategy Management & Analysis, Digital Tools DevelopmentDesired* Experience working for company with top 200 website* Market Research, Competitive Analysis, Forecasting, Creative Production Management, Promotions Management, Digital Advertising Management, Process Competency Management, Internal Tools Development, Web Content Management, Web DesignEducationMinimum Required* Bachelors Degree. Business/Marketing; MBA preferred*LI-CS-PS1