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in Uniontown, PA
Customer Service/Deliveries
Hours | Full-time, Part-time |
---|---|
Location | UNIONTOWN, PA UNIONTOWN, Pennsylvania |
About this job
Job Description
Position Purpose:Associates in store Customer Service/Delivery positions are responsible for ensuring an outstanding customer order fulfillment experience. Direct customer interaction is frequently required for these positions, which are often the first and/or last impression presented to the customer. Whether directing customers to store departments or merchandise, answering customer questions on product order status, or delivering products directly to a customer s home, these positions play a critical role in ensuring the highest level of customer satisfaction. Specific Customer Service/Delivery positions may include: Customer Services Representative, Delivery Driver Associate, Delivery Puller Associate, Delivery/Will Call Coordinator, Door Monitor Associate, and Phone Center Associate.
Major Tasks, Responsibilities & Key Accountabilities:
Nature and Scope:
Environmental Job Requirements:
Environment:
Usually in a comfortable environment but with regular exposure to factors causing moderate physicaldiscomfort from such things as dust, fumes or odors
Travel:
Typically requires overnight travel less than 10% of the time .
Minimum Qualifications
Must be eighteen years of age or older
Must be legally permitted to work in the United States
A valid drivers license and proof of insurance is required for driving
positions
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the
completion of a high school diploma and/or GED
Physical Requirements:
Must continuously stand or walk or regularly requires
lifting/handling/carrying material or equipment of moderate weight (8-20 pounds)
Additional Qualifications:
Physical Job Requirements
-Requires the ability to move around the store and maneuver
merchandise when necessary
-Requires listening for customer service calls, personal pages and
general information announcements
-Requires moving around the store to assist Customers
labels
-Requires recognizing, identifying and using merchandise and
necessary reports.
Preferred Qualifications
Knowledge, Skills, Abilities and Competencies: